Refund Policy

Get That Role is in a free private preview. There are no paid plans, no trials that convert to charges, and no payment details are collected. The plans shown on the pricing section are planned, not for sale.

• Refund window. If you are not happy with a first purchase of a subscription, email hello@getthatrole.com within 14 days of the charge and we will refund it in full.
• Cancelling. You can cancel a subscription at any time. It stays active until the end of the paid period and does not renew. We will show the price, the billing period and how to cancel before you pay, and remind you before any annual renewal.
• Renewals and partial periods. Charges for a period that has already started are not refunded after the refund window, except where the law requires it or the service was unavailable for a substantial part of the period.
• Problems with the service. If a paid feature did not work as described, contact us and we will fix it, credit you or refund the affected period.

Consumers in the EU, UK and similar jurisdictions have a right to withdraw from an online purchase of a digital service within 14 days. If you ask us to start the service straight away, you agree that this right ends once the service has been fully provided, and that you will pay for what was used until you withdraw. Nothing in this policy limits rights you have under the consumer law where you live.

Refunds go back to the original payment method within 10 business days of approval. Do not open a chargeback before contacting us; it delays the refund.

Arnav Verma. Email hello@getthatrole.com.